We’ve already covered eight things to consider to get learning back on track and seven Cs where learning has a role to play. I’m going to continue that countdown. Today’s blog is the start of what will certainly be more dialogue about resolve and recovery. Resolve is what businesses need to do right now to make it to the future. Recovery is what companies will need to do to secure their futures.

Here are six “knows” that learning needs to consider.

Know where you are. You can’t know how to get to where you want to go if you don’t know where you are. Delve deep into what is currently working and find out if that would also work in the new normal. If not, discard it.

Know where you need to go. You can’t plan for recovery if you don’t know where you need to go (or even want to go). Don’t just look outside the box, get outside the box. You’ll like what you see from that perspective.

Know your capacity. Making plans is great, but if you can’t implement, you’ve already lost. Remember, businesses are facing many challenges that will also require many of the same people and resources—not to mention budgets.

Know how you’re going to get there. Have a solid (and realistic) implementation plan. Bring your people together and get their buy-in on this one. Take my advice; it will need a village.

Know how to measure success. Clearly outline what success looks like and have a plan for addressing failure so you can course correct. We’re no longer looking at years or even months to determine progress, we’re looking at weeks or months.

Know how to influence and enable. The new normal is going to involve lots of change and competing priorities. Don’t let the business forget how critical learning is to their success. You’ll have to become a change leader and strategic influencer.

Next time, I’ll highlight five things that learning can implement right now. Feel free to reach out if you have any questions.

Lydia