How to talk about the things you don’t want to talk about

Our January webinar had leading negotiation and conflict resolution expert, Peter Hiddema, share insights on how to have constructive conversations about difficult things. Topics covered were:

  • How to not assume the worst about people’s motives – without being a fool
  • How to manage strong emotions, including yours
  • How to flip the switch on deadlocked arguments
  • How to nip a “blame game” mindset in the bud

Watch a recording of the webinar here