Our January webinar had leading negotiation and conflict resolution expert, Peter Hiddema, share insights on how to have constructive conversations about difficult things. Topics covered were:

• How to not assume the worst about people’s motives – without being a fool
• How to manage strong emotions, including yours
• How to flip the switch on deadlocked arguments
• How to nip a “blame game” mindset in the bud

Watch a recording of the webinar here.