Be a better leader

Joanne Trotta has written many excellent articles about the importance of soft skills, such as empathy for effective leadership. She notes, “In my opinion, effective leadership simply does not exist without empathy. I feel this way because of experience: Every leader who has inspired me throughout my life and career has been extraordinarily empathetic.” Read her Linkedin ARTICLE for details on four impressive impacts of using empathy.

  1. Empathy allows you to truly know your audience
  2. Empathy drives employee satisfaction levels upward
  3. Empathy erases barriers
  4. Empathy helps to create healthier organizational culture