I came across this old article by Susan Mazza in Saba Blog Digest, where she talks about how listening to people shows them you care. It’s also an excellent...
Joanne Trotta has written many excellent articles about the importance of soft skills, such as empathy for effective leadership. She notes, “In my opinion, effective leadership simply does not...
Many of you know us as a learning company. But did you know that we also have an LMS, build online recruitment simulations, and we’ve just introduced a new assessment...
The Urban Dictionary describes toxic positivity as “the belief that, if you stay positive, you will overcome any obstacle,” to such a degree that you invalidate natural emotional responses...
Sarah Schuster writes about toxic positivity, including her take for how Brené Brown describes empathy. Sarah concludes: “If sympathy is shouting down at someone while they’re stuck in a...
Harvard Medical School’s Dr. Helen Riess is an expert on the neuroscience of empathy, including developing online evidence-based online empathy training. She says, “We are all connected on a...
We just recorded one of our best received webinars with diversity and inclusion expert, Maureen Brown. While she covered a variety of items, one of the most counter-intuitive ideas she...