Posts Tagged conflict resolution

Tell your story with clarity

When talking about the things you don’t want to talk about, negotiation and conflict resolution expert, Peter Hiddema“How to Talk About the Things You Don’t Want to Talk About“ proposes three guidelines to telling your story with clarity: Don’t present your conclusions as THE truth. Share where your conclusions come from. Avoid absolutes such as […]

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How to talk about the things you don’t want to talk about

Our January webinar had leading negotiation and conflict resolution expert, Peter Hiddema, share insights on how to have constructive conversations about difficult things. Topics covered were: How to not assume the worst about people’s motives – without being a fool How to manage strong emotions, including yours How to flip the switch on deadlocked arguments How […]

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